Reset the vehicle detection loop if vehicles are not being detected or if the outdoor microphone doesn't turn off.
Note: The 3M XT-1 base station does not have a software reset and must be power cycled.
Note: It is important to ensure there are no vehicles in the drive-thru lane to prevent incorrect counting of vehicles if a Timer system is installed.
- Open the front cover of the XT-1 base station
- Locate the Vehicle Detection Module(s) on the top left of the base station (circled in red)
- On the Vehicle Detection Module(s) there will be two LED's ON when the unit is powered which change based on four states:
- Steady Green - Powered but no vehicle detected
- Flashing Green - 2x flash every 1.5 sec - Open loop fault (line is cut or disconnected)
- Flashing Green - 1x flash every 1.5 sec - Shorted loop fault (loop lines are shorting before reaching detector)
- Steady Red - Powered and vehicle is present/detecte
- Check to confirm that the Vehicle Detector Module(s) are powered (Steady Green) and change to Steady Red when a vehicle is detected.
- If the LED's are Flashing Green then contact your installer for servicing.
- If the LED's are Steady Green or Steady Red then the Vehicle Detector Loop is "Locked Up" and should be reset.
- To reset, first, ensure there are no vehicles between the menuboard loop and the drive thru window.
- Once the lane is clear, locate the standard 3-prong 120v Power Supply to the XT-1 base station where it plugs into the wall outlet.
- Unplug the XT-1 and wait 30 seconds before plugging back in.
- Wait for the base station to reboot.
- Once booted up, confirm the Vehicle Detection Loop is reset by observing the two LED's on the Vehicle Detector Module(s) for Steady Green (powered, no vehicle detected) status.
- Confirm the Vehicle Detector Module(s) LED's turn to Steady Red when a vehicle is present at each vehicle detection area.
Need more info? Take a look at the manuals for this base station by clicking HERE.